Terms and Conditions
Ready2drink supports the responsible service of alcohol and only sells and delivers alcohol to people at least 18 years of age. NSW Liquor Act 2007: It is against the law to sell or supply alcohol to, or to obtain alcohol on behalf of, a person under the age of 18 years. NSW Packaged Liquor Licence No.LIQP770016663
As a condition of using this website, you agree to comply with and be subject to all of the following terms and conditions of use.
Ordering via Ready2drink’s Website or via the Phone
When placing an order with Ready2drink via the website or via phone with our Customer Service Team, you confirm that all the details that you have provided in completing the order and offer to purchase the liquor are true and correct. It is a condition of purchase that you verify that you are 18 years of age or over. If you do not confirm that you are 18 years or over, your order will not be processed.
Delivery
Deliveries will be made during the trading hours being Monday to Saturday Midday to 8pm, and Sunday Midday to 8pm.
Ready2drink does not deliver or trade on Good Friday and Christmas Day.
Delivery of your purchase will take approximately 1 hour to 4 hours from the time your order is placed.
Click here to view the list of suburbs we currently deliver to. For deliveries outside the Service Area, please contact one of our customer service members on 0488 948 230 to see if we can make a special delivery to you.
All deliveries of alcoholic beverages MUST be signed for by an individual capable of proving he or she is 18 years of age or older. The order signee must provide a valid form of photo identification at time of delivery.
Acceptable forms of photo identification include: a valid driver's licence issued by an Australian State or Territory, a valid Australian passport, or valid passport from any other country, a document issued by the Commonwealth, or a State or Territory, or by a Commonwealth, State or Territory authority, that identifies the person and their date of birth.
Alcoholic beverages cannot be dropped off or left unattended for any reason.
We do not delivery outside of Australia.
Website Content
The materials (including all software) and services at this website are provided "as is" without warranties of any kind including warranties or merchantability, fitness for a particular purpose, or non-infringement of intellectual property. Ready2drink’s obligations with respect to its products and services are governed solely by the agreements under which they are provided and nothing on this website should be construed to alter such agreements.
Further Ready2drink does not warrant the accuracy and completeness of the materials, information or services at this website.
Ready2drink may make changes to the materials and services at this website, or to the products and services described in them, at any time without notice. The materials and services at this website may be out of date, and Ready2drink makes no commitment to update the materials and services at this website.
Information published at this website may refer to products, programs or services that are not available in your country. This agreement is governed by the laws of NSW. Applicable law may not allow the exclusion of implied warranties, so this exclusion may not apply to you.
All prices are in Australian Dollars (AUD)
Liability Disclaimer
The website is provided by Ready2drink in good faith but Ready2drink does not make any representations or warranties of any kind, express or implied, in relation to all or any part of the website or the Content or any websites to which the website is linked, and all warranties and representations are hereby excluded to the extent permitted by law.
The contents of the website do not constitute advice and should not be relied upon in making, or refraining from making, any decision.
To the extent permitted by law, Ready2drink hereby disclaims all liability (howsoever arising) in connection with any loss and/or damage, arising out of or in connection with any use of, or inability to use, all or any part of the Content, the website and/or any website to which the website is linked, or any action taken (or refrained from being taken) as a result of using any of these.
Payment Options
Ready2drink online accepts the following forms of payment
· Visa
· Mastercard
Ready2drink uses Stripe to process payment.
Ready2drink DOES NOT store your credit card details. Your credit card details are stored on Stripe Servers.
Returns and Refund Policy
Our Returns Policy includes the rights you have under the Australian Consumer Law (see below) and provides you with additional benefits in addition to those rights, because your satisfaction is important to us.
Your rights under the Australian Consumer Law
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
If in the event your purchase is faulty, damaged, wrongly described or breaches a consumer guarantee, we will cheerfully refund your money or exchange the product upon presentation of your proof of purchase.
The fastest way to obtain a refund or exchange is to call our Customer Service Team on 0488 948 230, where our team will be able to assist you immediately.
Please review our Customer Service Team's trading hours before calling as the hours may vary depending on the day of the week and the time of year.
In the event that your product must be returned, please allow 2-3 business days for your refund to be processed.
If in the event that you change your mind then please call 0488 948 230, exchanges are possible at Ready2drink’s discretion. For exchange of a delivered product, unfortunately additional delivery charges will be incurred at your expense*. Please note that all change of mind returns must be in their original condition and packaging.
For party orders and functions we encourage you to work with the Ready2drink’s team to help correctly cater for your needs.
Proof of purchase must be provided to obtain a refund, limits may apply, all exchange products must be in their original condition and packaging.
*Please note that the delivery charge will be reimbursed when Ready2drink is at fault. That is, if the wrong product is delivered, there is a fault with the product (including any damage caused in transit) or Ready2drink has breached a consumer guarantee. In all other circumstances, including change of mind, the delivery charge will be deducted from the refund to the customer. In the event of an exchange, Ready2drink will arrange for the goods to be picked up.
Liquor Licensing Acts
Under the Liquor Act 2007, it is an offence for a licensee of licensed premises or any other person to sell or supply liquor to a person under the age of 18 years on licensed premises or elsewhere.
For sales made in NSW, the sale of liquor pursuant to the offer to purchase from this website is made at our licensed premise attached to the licence number listed below. Your contract of sale is with Ready2drink Pty Ltd. Accordingly, your offer to purchase is subject to acceptance of your offer by the holder of the liquor licence, certification and evidence of you being over 18 years of age, the availability of stock and the liquor which is the subject matter of your offer being ascertained and appropriated at the abovementioned licensed premises.
NSW Packaged Liquor Licence Number:LIQP770016663
Identification
Ready2drink supports the responsible service of alcohol. It is against the law to sell or supply alcohol to, or to obtain alcohol on behalf of, a person under the age of 18 years. You must be over 18 to place an order online or over the phone, or to receive a delivery. You must show photo ID when accepting delivery of goods.
Acceptable forms of photo identification include: a valid driver's licence issued by an Australian State or Territory, a valid Australian passport, or valid passport from any other country, a document issued by the Commonwealth, or a State or Territory, or by a Commonwealth, State or Territory authority, that identifies the person and their date of birth.
PREGNANCY WARNING.
Alcohol can cause lifelong harm to your baby
Looking to help reduce your access to alcohol, or know someone who needs help?
Email us at exclusion@ready2drink.com.au
Ready2drink supports the responsible service of alcohol and only sells and delivers alcohol to people at least 18 years of age.
NSW Liquor Act 2007: It is against the law to sell or supply alcohol to, or to obtain alcohol on behalf of, a person under the age of 18 years. NSW Packaged Liquor Licence No.LIQP770016663